Every family has a story. The "Victorian Story" started in 2003 when Sonny Bringol infused the principals of chemical engineering into the mortgage business. A former chemical engineer by trade, Sonny transitioned into business process consulting where he saw the disconnect in how most mortgage companies operate. He found most mortgage companies function in a model where sales and operations have an adversarial at best relationship and where departments become wrapped up in a process rather than the end goal.
Engineers do everything with the end result in mind. They reverse engineer processes, materials, etc. to achieve the end result. Like mortgage professionals, they do it as a team. The similarities were easy to recognize.
All of us in the mortgage industry agree: closing on time is the main goal of any operation as it develops repeat clientele and makes the job of a loan officer much easier. Sonny designed our company culture and process to function with the end goal in mind—meeting our closing dates. Since the mortgage industry is unique, influenced by a number of factors outside our organization (regulation, etc.), our process is always evolving to accommodate those changes while keeping our eye on the goal. Everyone in the Victorian Family is tasked with being a problem solver, innovator, and a team player. Our loan officers rely on us to get to each closing on time as this is the main challenge in a successful loan transaction—our process creates stability, accountability, and predictability so that our loan officers can sell with confidence and have a trusting relationship with their operations partners.
Victorian Finance will always be an evolving organization with an unwavering goal so that every member of the Victorian Family can be proud.